/* ── Kepline app design system — "day ledger" ─────────────────────────────
   Shared by /portal, /admin, /onboard. Light theme, same brand world as
   keplinehq.com: warm paper, ink, copper. Tokens first; flat single-class
   selectors; components below. Fonts are <link>ed per page. */

:root {
  --paper: #F6F4EF;
  --card: #FFFFFF;
  --well: #F1EDE6;
  --ink: #201C18;
  --muted: #6F6759;
  --hairline: rgba(32, 28, 24, .13);
  --hairline-soft: rgba(32, 28, 24, .07);
  --copper: #B4622D;
  --copper-deep: #8F4A1E;
  --copper-hi: #D98E5F;
  --copper-tint: #F6E8DB;
  --green: #2E7D43;
  --green-tint: #E9F3EB;
  --red: #C2472F;
  --red-tint: #FAECE8;
  --shadow: 0 1px 2px rgba(32,28,24,.04), 0 14px 34px -20px rgba(32,28,24,.16);
  --shadow-lift: 0 2px 4px rgba(32,28,24,.05), 0 20px 44px -20px rgba(32,28,24,.22);
  --disp: "Bricolage Grotesque", "Avenir Next", sans-serif;
  --body: "Instrument Sans", -apple-system, "Segoe UI", sans-serif;
  --mono: "Spline Sans Mono", ui-monospace, "SF Mono", monospace;
}

* { box-sizing: border-box; margin: 0; }
body {
  font: 400 15.5px/1.6 var(--body);
  background:
    radial-gradient(1000px 460px at 88% -12%, rgba(180,98,45,.06), transparent 60%),
    var(--paper);
  color: var(--ink);
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
}
::selection { background: var(--copper); color: #fff; }
a { color: var(--copper-deep); text-underline-offset: 3px; }
.hide { display: none !important; }
.mono { font-family: var(--mono); }
.muted { color: var(--muted); font-size: 13.5px; }

/* Shell */
.shell { max-width: 1160px; margin: 0 auto; padding: 0 20px 72px; }
.topbar {
  display: flex; align-items: center; gap: 14px; flex-wrap: wrap;
  padding: 18px 0 16px; margin-bottom: 26px;
  border-bottom: 1px solid var(--hairline-soft);
}
.brand { display: flex; align-items: center; gap: 10px; font: 700 17px/1 var(--disp); letter-spacing: -.01em; color: var(--ink); text-decoration: none; }
.topbar .spacer { margin-left: auto; }
.crumb { font: 500 11px/1 var(--mono); letter-spacing: .18em; text-transform: uppercase; color: var(--muted); }

/* Lamp — line status */
.lampdot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: var(--green); vertical-align: 1px;
  box-shadow: 0 0 0 0 rgba(46,125,67,.4); animation: lamppulse 2.6s ease-out infinite; }
.lampdot.off { background: var(--muted); animation: none; box-shadow: none; }
@keyframes lamppulse { 0% { box-shadow: 0 0 0 0 rgba(46,125,67,.35); } 70% { box-shadow: 0 0 0 9px rgba(46,125,67,0); } 100% { box-shadow: 0 0 0 0 rgba(46,125,67,0); } }

/* Type */
h1 { font: 800 clamp(26px, 4vw, 34px)/1.12 var(--disp); letter-spacing: -.02em; color: var(--ink); }
h2 { font: 700 18px/1.3 var(--disp); letter-spacing: -.01em; color: var(--ink); }
.eyebrow {
  font: 500 10.5px/1 var(--mono); letter-spacing: .2em; text-transform: uppercase; color: var(--copper-deep);
  display: inline-flex; align-items: center; gap: 9px;
}
.eyebrow::before { content: ""; width: 18px; height: 1px; background: linear-gradient(90deg, transparent, var(--copper)); }

/* Cards */
.card {
  background: var(--card);
  border: 1px solid var(--hairline-soft);
  border-radius: 18px;
  padding: 24px;
  margin: 16px 0;
  box-shadow: var(--shadow);
  animation: rise .4s ease both;
}
@keyframes rise { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }
.card-head { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; margin-bottom: 14px; }

/* Buttons */
button, .btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  min-height: 46px; padding: 0 22px; border-radius: 12px; border: 1px solid transparent;
  font: 600 14.5px/1 var(--body); color: #fff; cursor: pointer; text-decoration: none;
  background: linear-gradient(135deg, #C06A32, var(--copper) 45%, #9A5222);
  box-shadow: 0 8px 22px -12px rgba(143,74,30,.65), inset 0 1px 0 rgba(255,255,255,.22);
  transition: transform .16s ease, box-shadow .16s ease, filter .16s ease, border-color .16s ease, background .16s ease, color .16s ease;
}
button:hover, .btn:hover { transform: translateY(-1px); filter: brightness(1.05); box-shadow: 0 12px 26px -12px rgba(143,74,30,.7), inset 0 1px 0 rgba(255,255,255,.22); }
button:disabled { opacity: .45; cursor: default; transform: none; filter: none; }
button.secondary, .btn.secondary {
  background: var(--card); color: var(--ink);
  border-color: var(--hairline); box-shadow: none;
}
button.secondary:hover, .btn.secondary:hover { border-color: var(--copper); color: var(--copper-deep); box-shadow: none; }
button.small, .btn.small { min-height: 34px; padding: 0 13px; font-size: 12.5px; border-radius: 9px; }
button:focus-visible, .btn:focus-visible, summary:focus-visible, .pill:focus-visible {
  outline: 2px solid var(--copper); outline-offset: 3px;
}

/* Fields */
label { display: block; font: 500 10.5px/1 var(--mono); letter-spacing: .18em; text-transform: uppercase; color: var(--muted); margin: 16px 0 8px; }
input, select, textarea {
  width: 100%; padding: 12px 14px; border-radius: 11px;
  border: 1px solid var(--hairline); background: var(--card); color: var(--ink);
  font: 400 15px/1.4 var(--body);
  transition: border-color .16s ease, box-shadow .16s ease;
}
input::placeholder, textarea::placeholder { color: #A79E92; }
input[type="time"], input[type="tel"], input[type="number"] { font-family: var(--mono); font-size: 14px; }
input:focus, select:focus, textarea:focus {
  outline: none; border-color: var(--copper); box-shadow: 0 0 0 3px rgba(180,98,45,.14);
}
select { appearance: none; background-image: linear-gradient(45deg, transparent 50%, var(--muted) 50%), linear-gradient(135deg, var(--muted) 50%, transparent 50%);
  background-position: calc(100% - 18px) 50%, calc(100% - 13px) 50%; background-size: 5px 5px; background-repeat: no-repeat; padding-right: 34px; width: auto; }
textarea { font: 400 12.5px/1.65 var(--mono); min-height: 300px; resize: vertical; background: var(--card); }

/* Status lines */
.status { margin-top: 12px; font-size: 13.5px; color: var(--muted); }
.ok { color: var(--green); }
.bad { color: var(--red); }

/* Tags */
.tag {
  display: inline-block; font: 500 10px/1 var(--mono); letter-spacing: .12em; text-transform: uppercase;
  padding: 5px 9px; border-radius: 999px; border: 1px solid var(--hairline); color: var(--muted); background: var(--card);
  white-space: nowrap;
}
.tag.booking, .tag.live { color: var(--green); border-color: rgba(46,125,67,.35); background: var(--green-tint); }
.tag.emergency, .tag.failed, .tag.cancelled { color: var(--red); border-color: rgba(194,71,47,.35); background: var(--red-tint); }
.tag.flagged, .tag.qa, .tag.wizard, .tag.ready, .tag.provisioning { color: var(--copper-deep); border-color: rgba(180,98,45,.4); background: var(--copper-tint); }

/* Stat tiles */
.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(148px, 1fr)); gap: 12px; }
.stat {
  position: relative; background: var(--card); border: 1px solid var(--hairline-soft);
  border-radius: 14px; padding: 16px 16px 14px; overflow: hidden; box-shadow: var(--shadow);
}
.stat::before { content: ""; position: absolute; top: 0; left: 16px; right: 16px; height: 2px; border-radius: 0 0 2px 2px;
  background: linear-gradient(90deg, var(--copper), transparent); opacity: .5; }
.stat .v { font: 700 27px/1.1 var(--disp); letter-spacing: -.02em; font-variant-numeric: tabular-nums; color: var(--ink); }
.stat .l { font: 500 9.5px/1.4 var(--mono); letter-spacing: .16em; text-transform: uppercase; color: var(--muted); margin-top: 7px; }
.stat.hero { background: linear-gradient(180deg, var(--copper-tint), var(--card) 130%); border-color: rgba(180,98,45,.3); }
.stat.hero .v { color: var(--copper-deep); }

/* Tables */
.table-wrap { overflow-x: auto; -webkit-overflow-scrolling: touch; }
.table-wrap table { min-width: 620px; }
table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
th { text-align: left; font: 500 10px/1.4 var(--mono); letter-spacing: .16em; text-transform: uppercase; color: var(--muted);
  padding: 10px 10px; border-bottom: 1px solid var(--hairline); }
td { text-align: left; padding: 12px 10px; border-bottom: 1px solid var(--hairline-soft); vertical-align: top; }
tr.click { cursor: pointer; transition: background .12s ease; }
tr.click:hover { background: rgba(180,98,45,.05); }
td .mono, .cell-mono { font: 500 12.5px/1.5 var(--mono); }

/* Call cards (portal + admin viewer) */
.call {
  border: 1px solid var(--hairline-soft); border-radius: 16px;
  background: var(--card);
  margin: 12px 0; overflow: hidden; box-shadow: var(--shadow);
  transition: border-color .2s ease, box-shadow .2s ease;
}
.call[open], .call:hover { border-color: rgba(180,98,45,.4); box-shadow: var(--shadow-lift); }
.call summary {
  cursor: pointer; list-style: none;
  display: flex; gap: 12px; align-items: center; flex-wrap: wrap;
  padding: 15px 18px;
}
.call summary::-webkit-details-marker { display: none; }
.call .when { font: 500 11.5px/1 var(--mono); letter-spacing: .1em; color: var(--muted); }
.call .from { font: 500 13.5px/1 var(--mono); color: var(--ink); }
.call .dur { margin-left: auto; font: 500 11px/1 var(--mono); color: var(--muted); }
.call-body { padding: 2px 18px 18px; }
/* transcript bubbles */
.convo { display: grid; gap: 8px; margin-top: 10px; }
.msg {
  font-size: 13.5px; line-height: 1.55; padding: 10px 14px; border-radius: 13px;
  max-width: 86%; width: fit-content;
}
.msg.agent { background: var(--copper-tint); border: 1px solid rgba(180,98,45,.22); border-bottom-left-radius: 4px; }
.msg.caller { background: var(--well); border: 1px solid var(--hairline-soft); margin-left: auto; border-bottom-right-radius: 4px; }
.msg .who { display: block; font: 500 9px/1 var(--mono); letter-spacing: .16em; text-transform: uppercase; color: var(--muted); margin-bottom: 5px; }
/* the summary artifact */
.artifact { margin-top: 12px; border-radius: 13px; overflow: hidden; border: 1px solid var(--hairline); background: var(--card); }
.artifact-head {
  display: flex; justify-content: space-between; gap: 10px; padding: 8px 13px;
  font: 500 10px/1 var(--mono); letter-spacing: .14em; color: var(--muted);
  border-bottom: 1px solid var(--hairline-soft);
}
.artifact-body { padding: 10px 13px 12px; font: 400 12.5px/1.7 var(--mono); color: var(--ink); }
.artifact.good { border-color: rgba(46,125,67,.3); background: var(--green-tint); }
.artifact.good .artifact-head { color: var(--green); border-bottom-color: rgba(46,125,67,.18); }
.artifact.alert { border-color: rgba(194,71,47,.32); background: var(--red-tint); }
.artifact.alert .artifact-head { color: var(--red); border-bottom-color: rgba(194,71,47,.2); }
pre {
  white-space: pre-wrap; font: 400 12.5px/1.7 var(--mono); color: var(--ink);
  background: var(--well); border: 1px solid var(--hairline-soft); border-left: 2px solid var(--copper);
  border-radius: 10px; padding: 14px 16px; margin-top: 12px; max-height: 360px; overflow: auto;
}
audio { width: 100%; margin-top: 12px; height: 40px; }

/* Pills (wizard windows) */
.pill {
  display: inline-flex; align-items: center; min-height: 44px; padding: 0 16px;
  border-radius: 999px; border: 1px solid var(--hairline); background: var(--card);
  margin: 4px 8px 4px 0; cursor: pointer; user-select: none;
  font: 500 13.5px/1 var(--mono); color: var(--muted);
  transition: border-color .15s ease, color .15s ease, background .15s ease, box-shadow .15s ease;
}
.pill:hover { border-color: var(--copper); color: var(--ink); }
.pill.on {
  background: var(--copper-tint);
  border-color: var(--copper); color: var(--copper-deep);
  box-shadow: inset 0 0 0 1px rgba(180,98,45,.25);
}
.pill.on::before { content: "✓"; margin-right: 8px; font-weight: 700; }

/* Final-check results */
.qa-verdict {
  display: flex; align-items: center; gap: 10px;
  margin-top: 16px; padding: 13px 16px; border-radius: 12px;
  font: 600 14px/1.45 var(--body);
}
.qa-verdict.ok { background: var(--green-tint); color: var(--green); border: 1px solid rgba(46,125,67,.3); }
.qa-verdict.bad { background: var(--red-tint); color: var(--red); border: 1px solid rgba(194,71,47,.3); }
.checklist { margin-top: 14px; }
.check { display: flex; gap: 13px; padding: 12px 2px; border-bottom: 1px solid var(--hairline-soft); align-items: flex-start; }
.check:last-child { border-bottom: 0; }
.check-ic {
  flex: none; width: 24px; height: 24px; border-radius: 50%; margin-top: 1px;
  display: grid; place-items: center; font: 700 12px/1 var(--body);
}
.check.ok .check-ic { background: var(--green-tint); color: var(--green); }
.check.fail .check-ic { background: var(--red-tint); color: var(--red); }
.check-tx { min-width: 0; }
.check-tx b { display: block; font: 600 14px/1.4 var(--body); color: var(--ink); }
.check-tx span { display: block; font: 400 13px/1.55 var(--body); color: var(--muted); margin-top: 1px; overflow-wrap: anywhere; }
.check.fail .check-tx span { color: var(--red); }

/* Legacy QA rows (kept for compatibility) */
.qa-row {
  display: flex; justify-content: space-between; align-items: baseline; gap: 16px;
  padding: 10px 2px; border-bottom: 1px solid var(--hairline-soft); font-size: 13px;
}
.qa-row span:first-child { font: 500 11.5px/1.5 var(--mono); letter-spacing: .04em; color: var(--ink); flex: none; }
.qa-row span:last-child { text-align: right; }

/* Hours grid (portal settings) */
.hours-day { display: grid; grid-template-columns: 46px 1fr 1fr auto; gap: 10px; align-items: center; margin: 8px 0; }
.hours-day .day { font: 500 11px/1 var(--mono); letter-spacing: .1em; text-transform: uppercase; color: var(--muted); }
.hours-day input[type="time"] { padding: 9px 10px; }
.closed-chip { display: inline-flex; align-items: center; gap: 7px; font: 400 12px/1 var(--body); color: var(--muted); cursor: pointer; white-space: nowrap; }
.closed-chip input { width: 15px; height: 15px; accent-color: var(--copper); }
@media (max-width: 420px) { .hours-day { grid-template-columns: 38px 1fr 1fr auto; gap: 7px; } }

/* Wizard progress rail — the kept line */
.rail { display: flex; align-items: flex-start; gap: 0; margin: 24px 0 8px; }
.rail-node { display: flex; flex-direction: column; align-items: center; gap: 8px; min-width: 0; }
.rail-dot {
  width: 18px; height: 18px; border-radius: 50%;
  border: 2px solid var(--hairline); background: var(--card);
  display: grid; place-items: center;
  font: 700 9px/1 var(--body); color: transparent;
  transition: border-color .3s ease, background .3s ease, box-shadow .3s ease, color .3s ease;
}
.rail-node.done .rail-dot { border-color: var(--copper); background: var(--copper); color: #fff; }
.rail-node.done .rail-dot::after { content: "✓"; }
.rail-node.now .rail-dot { border-color: var(--copper); box-shadow: 0 0 0 0 rgba(180,98,45,.4); animation: railpulse 2.4s ease-out infinite; }
@keyframes railpulse { 0% { box-shadow: 0 0 0 0 rgba(180,98,45,.35); } 70% { box-shadow: 0 0 0 8px rgba(180,98,45,0); } 100% { box-shadow: 0 0 0 0 rgba(180,98,45,0); } }
.rail-label { font: 500 9px/1.3 var(--mono); letter-spacing: .12em; text-transform: uppercase; color: var(--muted); text-align: center; }
.rail-node.done .rail-label, .rail-node.now .rail-label { color: var(--copper-deep); }
.rail-link { flex: 1; height: 2px; border-radius: 2px; background: var(--hairline-soft); margin: 8px 6px 0; transition: background .3s ease; }
.rail-link.done { background: linear-gradient(90deg, var(--copper), rgba(180,98,45,.4)); }
@media (max-width: 640px) { .rail-label { display: none; } .rail-dot { width: 15px; height: 15px; } .rail-link { margin-top: 6.5px; } }

/* Details polish (forwarding accordions etc.) */
details.acc { border: 1px solid var(--hairline-soft); border-radius: 12px; padding: 0 16px; margin: 8px 0; background: var(--card); transition: border-color .15s ease; }
details.acc[open] { border-color: rgba(180,98,45,.4); }
details.acc summary { cursor: pointer; list-style: none; padding: 14px 0; font: 600 14.5px/1.3 var(--body); color: var(--ink); }
details.acc summary::-webkit-details-marker { display: none; }
details.acc summary::after { content: "+"; float: right; color: var(--copper); font: 600 16px/1 var(--mono); }
details.acc[open] summary::after { content: "–"; }
details.acc ul { margin: 0 0 14px; padding-left: 20px; color: var(--muted); font-size: 14px; }
details.acc li { margin: 7px 0; }

/* Copy chips (forwarding dial codes) — override the global button look */
.copychip {
  display: inline-flex; align-items: center; gap: 6px;
  min-height: 28px; padding: 0 10px; margin: 2px 0 2px 8px; border-radius: 8px;
  border: 1px solid var(--hairline); background: var(--well); color: var(--copper-deep);
  font: 600 11.5px/1 var(--mono); cursor: pointer; box-shadow: none;
  word-break: break-all; text-align: left;
}
.copychip:hover { border-color: var(--copper); background: var(--copper-tint); transform: none; filter: none; box-shadow: none; }

/* Forwarding sub-steps + test-call panel */
.substep { display: flex; align-items: center; gap: 11px; margin: 22px 0 8px; }
.substep-no {
  width: 26px; height: 26px; border-radius: 50%; flex: none;
  background: var(--ink); color: #fff;
  display: grid; place-items: center; font: 700 12px/1 var(--mono);
}
.substep h3 { font: 700 15.5px/1.3 var(--disp); color: var(--ink); }
.testcall {
  border: 1px solid rgba(180,98,45,.35); background: var(--card);
  border-radius: 14px; padding: 16px 18px; box-shadow: var(--shadow);
}
.testcall ol { margin: 0; padding-left: 22px; font-size: 14px; line-height: 1.6; color: var(--ink); }
.testcall li { margin: 8px 0; padding-left: 4px; }
.testcall li::marker { font-weight: 700; color: var(--copper-deep); }
.testcall li:first-child { font-weight: 600; }

/* Callout note (forwarding personal-line warning) */
.fwd-note {
  background: var(--copper-tint); border: 1px solid rgba(180,98,45,.3); color: var(--ink);
  border-radius: 12px; padding: 12px 15px; font-size: 13.5px; line-height: 1.55; margin: 4px 0 14px;
}
.fwd-note b { color: var(--copper-deep); }

/* Kept-line divider */
.keptline { position: relative; height: 1px; background: var(--hairline); margin: 28px 0; }
.keptline i { position: absolute; top: -3px; left: 50%; width: 7px; height: 7px; margin-left: -3.5px; border-radius: 50%; background: var(--copper); }

/* Grid helpers */
.row { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; }
.grow { flex: 1; min-width: 160px; }

@media (max-width: 640px) {
  .card { padding: 20px 16px; border-radius: 15px; }
  .shell { padding: 0 14px 56px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; }
}